I will never hesitate to admit I’m a competitive person; I approach everything I do with this mindset; I haven’t acquired a new hobby in the last thirty years because anything I do, I want to be the best, and there’s only so much time in the day. So I’ll freely admit that if I see an area that some of my competitors are failing in when it comes to service to the pond owner, I will point out that failing. That said, you’ll never find a reference from me to any specific company or individual by name in such a context; if it’s just a matter of me trying to tell you I can do a better job with your pond than pond company B or pond company C, I’ll make my case and leave you, the pond owner, to make your own decision.
However, there are times when an individual in any line of work is simply dishonest to the point of being harmful to the public, and at that point it’s the duty of every responsible individual in that line of work to make his customers aware of the crook so that they don’t become his next victim.
The first time I had a pond owner tell me about paying the man this blog post is about a deposit and never receiving anything in return, it was for fish; I merely commented to the pond owner that I had had dealings with the merchant in question when I first began doing this as a business, and had had less than great experiences; but I left it at that. Then a few months later I encountered another pond owner who had paid this same man a deposit and received nothing in return, and, like the first pond owner, could not get this man to return phone calls; then a few months after that I came across a third pond owner who had paid a deposit – this one for the construction of a pond, thousands of dollars – and had not received a minute of work in return.
I will readily admit I have a secondary motive for this post – I won’t call it ulterior because I’m announcing it clearly. If you’re a pond owner in Tennessee, Kentucky, Alabama, or Georgia, I want your business; I want to show you how good your pond can really be. But even if you never hire me, if this post saves you from having hundreds or thousands of dollars stolen from you by this man, the time it took me to type it is not wasted.
There’s a company near Bowling Green that has worked on a lot of ponds in Kentucky and Tennessee, and has recently begun keeping deposits from pond owners without ever delivering the fish or the work. The company has three unresolved complaints with the Better Business Bureau, and a rating of “F” from said bureau; one of the complaints states that the owner of the company took a deposit of $7,000 for the construction of a pond and never did any work, and another complaint states that the owner of the company took $20,000 for pond construction and never did any work.
Before you hire someone to work on your pond, do yourself a favor and look them up on the Better Business Bureau’s website.
Trophy Pond has a rating of “A” from the Better Business Bureau despite the fact we do not have a subscription to said bureau; we have never had one complaint from that or any consumer agency, and we plan to keep it that way.